Terms & Conditions

In these Terms and Conditions "Photo24", "We" and "Us" means "Internet Divoli, S.L." and "You" means "You the customer". These General Conditions of Sale (hereinafter "General Conditions") regulate the legal relationship arising from the processes of sales made by you in the website located in the URL www.photo24.co.uk and with the owner of the website, Internet Divoli, S.L. , with Tax ID B93301166, registered office at Calle San Vicente de Paul 41, 29016 Malaga, and registered in the Companies Registry of Malaga, Volume 5222, Folio 181, Sheet MA-121217, Registration 1.

You accept the General Conditions from the moment of use or hire of the service, or purchase of any product. You can print and store this document. Photo24 provide you the e-mail address customer@photo24.co.uk so you can ask for information about the General Conditions

Preface

Photo24 is a company specializing in distance selling of photography, video, and electronic products. Photo24 distance sells its distance products online (website) or by phone. Photo24 does not have any physical shop.

1. Objective

1.1 Application Scope. These General Conditions of Sale apply to the sale of the items available at www.photo24.co.uk from the day you make the order, either by Internet or by phone.

1.2 Territoriality. Photo24 is a Spanish company and is therefore governed by Spanish law.

1.3 Ability to Hire. In order to be able to make an order you must be of legal age and possess the ability to hire.

1.4 Customer Acceptance. Validation of an order via the website www.photo24.co.uk, by email or by phone, involves the automatic acceptance of these General Conditions of Sale. These conditions are available on the website www.photo24.co.uk or, if you wish and request, we can send you by e-mail.

1.5 Modification of the General Conditions of Sale. Photo24 reserves the right to make changes and/or modifications to these General Conditions of Sale. We recommend that our customer reviews these conditions regularly. In the event that you introduce changes or modifications once the order is already made, the conditions in force on the date on which such order was made shall apply.

2. Information Provided on the Website www.photo24.co.uk

2.1 Information about Pricing. In exceptional cases the prices of products shown on our website, www.photo24.co.uk, can be erroneously specified and show a price lower than the corresponding correct price. When this happens, and if your order has been confirmed, we will immediately contact you in order to issue a new order confirmation with the correct price. Assuming that the relevant price is higher, you will be able to cancel your order and we will refund any amount that you have already paid.

2.2 Information about the Products. The information contained in our advertising, brochures and other written material, in our website or any information provided to you by our agents or employees constitutes an invitation to make a transaction. Such information does not constitute an offer to provide any product on our part.

The contents in www.photo24.co.uk are being constantly renewed and updated in order to provide the most complete and detailed information to our clients. Because of this, the contents may show, in exceptional cases, provisional information about some products. If the information provided does not correspond with the characteristics of the product, the customer is entitled to cancel the purchase at no cost.

All contractual information provided in www.photo24.co.uk is shown in English and communication with customers and users, as well as the formalization of contract, will be carried out in this language.

3. Placing your Order

For more information on how to place an order on www.photo24.co.uk, see the section How to Purchase.

4. Order Delivery

4.1 Terms and Conditions. We will provide the products displayed in your order confirmation, subject to these terms and conditions. Confirming an order represents the acceptance of these General Terms and Conditions.

5. Pricing

5.1 I.VAT. The price of the products is shown in Pounds (£) and includes the corresponding VAT (this will be stated in your order and/or invoice). The cost of shipping is not included.

You will be responsible for the applicable VAT rate stated in your invoice.

5.2 Cost of Shipping. You will be responsible for the cost of shipping, when appropriate, as shown in your order and invoice.

5.3 Modification in the Price of a Product. Photo24 reserves the right to revise and modify the prices at any time. The amount to be charged will be the one shown in the store at the time of purchase.

5.4 Promotions. In the event of promotions of limited duration, the promotional discount shall apply provided that the order has been registered during the promotion period. The details registered by different methods of payment constitute evidence of the date when financial transactions were made and will be used to determine whether or not the order is subject to promotion.

6. Order Payment

For more information about the Payment Process of your order, see the Buying section at Photo24>Forms of Payment.

7. Order Delivery

For more information about your Order Delivery, see the Buying section at Photo24>Shipments.

8. Returns

For more information about Return Policy in Photo24, see the Buying section at Photo24>Returns.

9. Refunds

For more information about Returns Conditions in Photo24, see the Buying section at Photo24>Refunds.

10. Guarantee and After Sales Service

For more information about Guarantee Policy and After Sales Service, see the Buying section Guarantee and After Sales Service.

11. Contact with Photo24

You can contact us:
* Through the Contact Section in the website.
* By phone, calling the number 020 3355 7908 from Monday to Friday from 8:00-13:00h and 14:00-17:00h continuously on weekdays.
* By mail to Internet Divoli S.L., C/ San Vicente de Paul 41, 29016 Málaga.

When contacting us regarding an order you have made, you must indicate your order number.

12. Disputes and Responsibilities

Photo24 does not accept any responsibility for not fulfilling any of these Terms and Conditions in case of Force Majeure and in the event of a fault of the customer or unforeseen circumstances due to an unauthorized person to the contract.

The Civil Liability of Photo24 for the products supplied is limited to the amount thereof, the user or consumer renounces any claim for responsibility of Photo24 for any concept in any case of dissatisfaction of the products purchased on the website www.photo24.co.uk as well as possible faults, slowness of access or errors in accessing the website, including loss of data or other information that might exist on the computer or network of the user accessing to the website www.photo24.co.uk.

We remind you that it is advisable to keep a copy of the information contained in the products purchased. Photo24 is not responsible for any loss of data, files, or any damage resulting from a backup failure by the user of the information contained in the products purchased, such as memory cards.

Photo24 is not responsible for any consequences that may result from improper use of the products for sale on the website.

13. Invalidity and Ineffectiveness of the Clauses

If any clause included in these General Conditions is declared total or partially invalid or ineffective, such invalidity or ineffectiveness will affect only that provision or part thereof resulting from void or ineffective conditions, with the general conditions remaining valid for everything else, apart from such a provision or part thereof that is affected.